...of guidance on building and maintaining digital services, including the Service Manual, Design Principles, the Technology Code of Practice and the Digital Service Standard. It’s incredibly useful, but people don’t...
...with: the Civil Service Code strict standards of conduct and guidance the Official Secrets Act You must also exercise care in relation to official information acquired and must not disclose...
Software Developer, Sharon Briscoe Having been a long serving civil servant with almost 20 years of experience under my belt in casework and management, I hadn’t considered a career change...
...an online application form easier to understand, or optimising the underlying code for a service – increases your own emotional investment in a project and therefore your motivation. Next time...
...able to interact with. Building a code-rich prototype didn’t mean the rest of the team were excluded from the day. Everyone played their part; building dummy data sets, mocking up...
...the content, design and code of the forms to address the issues John encountered. By making the service more accessible for John, we’ll make it easier for everyone to use....
...‘redesigning all the websites and letters, talking to everyone involved, reviewing casework processes, system maintenance and code, while understanding the wider context of someone’s real user journey – everything that...
...make matches to accommodation offers and to services in Local Authorities. We reused code from another service, which gave us a head-start. We built the service in an agile way,...
...good code as part of a team, not to win a popularity contest. Some offices are better than others Developers, male or female, are in demand. And that’s a fact...
...a Market Research Society (MRS) Company Partner, so we also align our policies with the MRS Code of Conduct. At the heart of our approach sits the User Research Ethics...
