Using the physical space in an Agile Project
...you’re working on, who the users are, and what the users need People around the organisation can see what you’re up to and come and ask questions If individuals miss...
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Leading the delivery of innovative Home Office digital services
Simon Bourne, Chief Digital, Data and Technology Officer, Home Office Digital, Data and Technology I’m Simon Bourne, and three months into my new role as Home Office Chief Digital, Data...
Refugee integration loans: a Policy CoLab case study
Posted by:
Katy Arnold, Deputy Director for Design and Research, Posted on:
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Categories:
Design, Service design
...show how we apply a structured method and design thinking to real-life Home Office problems. We are a creative team of designers, researchers and technologists working on user-centred policy design....
How inclusive services help us to deliver effectively
Posted by:
David Caldwell, Head of Accessibility and Digital Inclusion, Posted on:
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Categories:
Accessibility, DDaT Strategy
...focus on what users need. This means including User Researchers who can work with disabled users to understand their needs and help us to go beyond the minimum levels expected...
How we co-created Business Design Principles for the Home Office
Posted by:
Katy Arnold, Deputy Director for Design and Research and Sara Vincent, Head of Content Design, Posted on:
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Categories:
Design, Service design
...represented different roles was essential for understanding both the relationship they have with their users and drafting principles that touched on issues like: measuring outcomes creating more coherent user journeys...
Research Services: here to help
User researchers work across the Home Office, gaining insight to improve services in immigration, passports and borders. None of this could happen without user research participants and somewhere to talk...
Creating a list of services
The Home Office is developing a list of services it delivers, or delivers a part of, as an end user might know them, or might search for them online. By...
Making ethics part of the way we design products and services
Posted by:
Sue Spevack, Interaction Designer and Sarah Lombardi, Principal Content Designer, Posted on:
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Categories:
Continuous improvement, User centred design
...Read more about how we're making an impact on user-centred design in previous posts below. You can find out more about user-centred design roles at our Home Office Careers website....
The benefits of joining the Home Office Data Profession
Posted by:
Sophie Stewart, Head of Data Sciences, Data Services and Analytics, Posted on:
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Categories:
Data, Recruitment
...quality assurance) Data Science bootcamp and other learning and development outreach activities such as promoting the data roles at Home Office at universities project-specific business context, stakeholders, data sets, code...
The Engineering Profession at the Home Office
Posted by:
Imran Mirza, Head of Role, Engineering and Naomi Yemitan, Engineering Community Lead, Posted on:
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Categories:
Engineering, Recruitment
...roles: Software Engineer DevOps Engineer Infrastructure Engineer Network Engineer Our engineers are responsible for building and maintaining Home Office applications and platforms, ensuring they remain accessible to users. We manage...
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