Using the physical space in an Agile Project
...design Next up we have the main research and design whiteboard. This displays profiles of the different user groups for the project, iterations of the designs (from sketches to wireframes...
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Making ethics part of the way we design products and services
Posted by:
Sue Spevack, Interaction Designer and Sarah Lombardi, Principal Content Designer, Posted on:
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Categories:
Continuous improvement, User centred design
...our designs can have a big impact on people's lives. That’s why design ethics is so important. Design ethics is about being aware of how your designs can impact the...
Looking for a career change? Go digital
...the user-centred design community in sharing ideas and best practices and I’ve attended cross-government meet ups to understand how user research is done in central and local government. Using different...
Leading the delivery of innovative Home Office digital services
...and Technology Officer seemed like a good time share what I have been up to. It is a huge honour to work in an exciting organisation committed to delivering cutting...
The power of pictures in service design
...stakeholders – as up to that point, a lack of design skills and tools has meant the process itself has only ever existed as a concept in their heads. I...
Creating a list of services
...the strategy team for each area. The head of service design and the head of content design uphold standards for the list – for example, naming conventions and what does...
Building the ‘registration district’ register alpha
...and Wales. There’s already a find your local register office search on GOV.UK which is really useful. However keeping it up to date is time consuming and can lead to...
Knowing the right level of interaction design
...We have policy design, organisation design, process design, infrastructure design, security design and so on. ‘Interaction design (IxD) defines the structure and behaviour of interactive systems. Interaction designers strive to...
How a digital team is helping to resettle Syrian refugees
...make matches to accommodation offers and to services in Local Authorities. We reused code from another service, which gave us a head-start. We built the service in an agile way,...
What do service designers do?
...‘redesigning all the websites and letters, talking to everyone involved, reviewing casework processes, system maintenance and code, while understanding the wider context of someone’s real user journey – everything that...