A collaborative approach to service assessments
As the Service Standard Manager in Digital, Data and Technology (DDaT), it was my job to help teams prepare for, and succeed in, their Home Office internal service assessments. The...
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Twists Interns into Digital - welcome to our new cohort
...We kicked off the week with an Orientation Event which provided the opportunity for us to get to know each other a little better. We’re an interesting bunch to say...
Leading the delivery of innovative Home Office digital services
...east to do that – besides Manchester, DDaT has offices in Liverpool, Southport and Sheffield too, as well as Croydon and London, so we get about! New vision: delivering end-to-end...
What Deaf awareness week means to Home Office Digital
...in Home Office Digital to better understand the needs of Deaf users. The whole user research and design team has taken part in Deaf awareness training. We learnt just how...
Sharing design patterns to work smarter
Posted by:
Michael Owen and Ben Farber, Posted on:
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Categories:
Continuous improvement, Design, Service design
...use our internal patterns for things like logging into a service or writing a report. We hope to include lots of useful information about the user research and accessibility testing...
Creating common ground with design standards
...the wider GOV.UK elements. Standards help inform good design choices and are a really good way to share our design standards far and wide. I wrote about our plans to...
Theory to practice: my first steps as a user researcher intern
...meet-ups. Internal and external speakers are welcomed, presenting on topics as varied as discourse analysis to password security, all of which feed back into improving the systems we build. There...
Introducing Rob Thompson, our new CTO
Posted by:
Rob Thompson, Home Office Chief Digital, Data and Technology Officer, Posted on:
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Categories:
Iterating HOD
...optimised. Making sure we deliver our systems and services in a modern, value-creating way that leverages our intellectual and financial capital to create better public services. I’ve come to the...
Riddle me this: ‘Ooo, advanced, clearly!’
...how individuals and society relate to technology as a collaborative tool. So are we. After all, as we say in DDaT, it’s all about people. Which is why our campaign...
Developing accessible services: ‘It’s a team sport’
Posted by:
Accessibility and Digital Inclusion team, Posted on:
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Categories:
Accessibility, Software engineering
...know how to build services that everyone can use. Working collaboratively with software engineers, the Accessibility and Digital Inclusion team have been able to understand potential barriers to accessibility and,...