The power of pictures in service design
...train new team members. He later asked for more copies to be printed – both to put up in the office and to use as an engagement tool for other...
Search results for VIPREG how to use promo code in betwinner Iceland
Good icons should be invisible
...to understand what needs icons were meeting, particularly for internal services. Our research was primarily qualitative. We found a lot of inconsistency in what and how icons were used, which...
Researching and designing assisted digital services for UKVI
...research to decide on the most appropriate support channels to meet the needs of their users understand if any changes need to be made to their current support services to...
Moving towards Continuous Delivery at DDaT
...by Jez Humble and Dave Farley. It has radically increased the effectiveness of software delivery in organisations worldwide, including in UK government departments. Recent research into software delivery practices by...
Celebrating International Women’s Day at the Home Office
Posted by:
April Watkins, Charlotte Sides, Sheila Philips, Angela Delahunty, Carolyn Pratley, Susan Yarnold and Emma Bell, Posted on:
-
Categories:
Diversity, Equality
...the Immigration Portfolio three years ago. I’m proud that I am the first woman from my generation in my family to work in tech and to use that tech in...
Uncommon people
...people to contribute further with extra curricular activities, particularly with the open source community. Freedom to innovate There’s also the freedom to innovate. We know that great people value the...
Trust me, I want to make things easier for you...
...approaching intermediaries and taking the time to visit them several times to explain our approach. We hope to convince them to share their experiences with us so that we can...
How I changed careers: from policy work to user research
After working in immigration operations, policy and guidance jobs for 20 years, I started to feel that something was missing in my day-to-day work. When I decided to discover what...
What user research brings to design
...doing? We’re open to further improvements in how we approach digital transformation and would love to get your thoughts, inputs and experience in the Comments section below or via twitter...
Engineer your career at the Home Office
...pass the test, you’ll be invited to an interview. Technical test tips: We want you to show us how you approach problems, so take your time to understand and consider...