A digital age for all ages
...So, in the same way others are making commitments to address diversity in a digital workforce, I want to commit that we will • offer opportunities to anyone in the...
...So, in the same way others are making commitments to address diversity in a digital workforce, I want to commit that we will • offer opportunities to anyone in the...
...they do, try to put in processes to measure these before the service goes live. See it as an opportunity to test hypotheses about user behaviour or service improvements, and...
...in Home Office Digital to better understand the needs of Deaf users. The whole user research and design team has taken part in Deaf awareness training. We learnt just how...
...opportunity to explain how it works. The first thing to say is that recruiting user research participants takes time, so get in touch early if you think you might want...
...the entire United Kingdom - and I’m learning how to use them! What skills do you really need on the scheme? In addition to analytical, communication and digital skills, a...
...into the thrilling adventure of product lifecycles when a product manager next flies into your orbit! Megha Jain, Head of Product, Networks and Infrastructure, DDaT, Home Office. About Megha Jain...
...be understood and shared in other languages. We’ve had requests to translate them internationally. On GitHub, they've been translated into 5 different languages so far: German, Spanish, French, Dutch and...
...digital inclusion services? can we provide these services to users jointly across government - if so, how? In a successful workshop we found that assisted digital user needs are very...
...to make sure government user research is inclusive – the initial prototype had several features designed to meet different user needs. However, due to changing time and resource constraints, the...
...increasingly adopting a designs operations – ‘design ops’ – model and we are too. Design ops is about reducing inefficiencies in the design process, and increasing collaboration and sharing to...