...do that or the consequences they encouraged people to report incidents without considering if we have the authority to provide such legal safeguards How to increase trust in our services...
...time and requires planning. Done properly, however, it can be one of the best ways to gain valuable insight into the complex environment that our users live or work in....
...approach that’s used to build things in stages, instead of trying to deliver something in one go. As well as building in stages, agile strips away unnecessary process. Projects on...
...to minimum viable product stage quickly We’d be interested to hear from other Departments who have converged their DevOps platforms and capabilities. Please get in touch in the comments below....
...that didn’t require users to remember a password. We tried using codes instead of links. Send the user a code, user enters a code to access the website. But we...
...because we take time to carefully understand user needs. Teams then work with service managers to set clear delivery goals but they retain flexibility by regularly planning and re-planning to...
...gave us the chance to use the concepts on the table to structure our discussion. As always with user research, it's about being open to what the user wants to...
...project team or wider programme to more directly design/prototype parts, or to provide insight on how to approach design to achieve desired outcomes in a measurable way. Often working on...
...the long term usability. To do this, I’ve had to understand how the single intelligence platform will fit into the working day of the staff who will use it. Nick,...
...to as ‘events’) is published into a data stream for applications to subscribe to. This architecture allows different systems to act together in a converged way, without having to use...
