Prototype training: what we teach and what we've learnt
...to grips with the prototyping kit in the second class: how to run it and how to upload work and host it on Heroku, behind a username and password. The...
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Designing content for people with limited English
Posted by:
Sarah Lombardi, Principal Content Designer and Steven Shukor, Principal Content Designer, Posted on:
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Categories:
Content, User centred design
...will’) if you need to. For example, the phrase ‘How your information will be used’ can be easily rewritten in the present ‘How we use your information’. And it makes...
What is CoLab?
Posted by:
Katy Arnold, Deputy Director for Design and Research and Adam Hardy, Posted on:
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Categories:
Design, Recruitment
...sense of and share insight into complexity. Use data to understand what is happening combined with qualitative insight to understand why. Risk of unintended consequences Testing potential solutions through experimentation....
Making our design system a useful tool for teams
Posted by:
Daniel Martin, Principal Software Engineer, Posted on:
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Categories:
Design, Service design
...design system into something that provides broader help and support for delivery teams in the Home Office. This translates into our ability to build internal and public-facing services designed for...
Analysing data to identify risks at the UK border
Posted by:
Andy Gregory, Deputy Director, Data Services and Analytics, Posted on:
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Categories:
Data, DDaT Strategy
...functionality and architecture. Through a series of stakeholder interviews the team collected over 200 ‘use cases’. From those use cases we were able to understand how colleagues in the UK...
How we use the digital inclusion scale
...designers and researchers came together for an afternoon to understand how the scale is being used in delivery teams, its relevance to our users, and how we could iterate the...
Using ‘cooperative usability testing’ with our expert users
Posted by:
Liam O'Brien and Samantha Dickinson, Posted on:
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Categories:
Continuous improvement, User research
...users. The more relaxed discussion is a fantastic way of exploiting the user’s specialist domain knowledge and understanding how useful the service is for people in their role. How to...
Software Developer apprenticeships at the Home Office
...in both London and Manchester. For other DDaT apprenticeships, including in other roles this autumn, sign into Civil Service Jobs and select Digital Executive Officer roles to get alerts. ...
Types and stages of services
In a recent workshop on leading service design, I talked about how to introduce end-to-end service design in large organisations that understand and structure work in very different ways, for...
Explaining the motivations for accessible design
Posted by:
James Buller and Sue Spevack, Interaction Designer, Posted on:
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Categories:
Accessibility, Design
...or nothing to write accessible code. Good quality code is better to collaborate on, iterate and inherit. And changing code later can cause problems, higher costs and delays. Accessible services...