...that run overnight to alert us to any breakages. Redesigning, not just replacing, a service By redesigning the service, rather than replacing it, we’ve delivered an improved service on time...
Our Technical Architects are responsible for the design and build of the technical architecture that benefits Home Office teams as well as the services you use. To do that we...
...role levels in Infrastructure, Network, DevOps and Software Engineering. It helps colleagues easily map which skills they need to develop for promotion or sideways career moves. The framework includes a...
...leave – I know that I have been treated fairly and will have a great role to return to after my leave is complete. What's it like to start work...
...were still using data centres and a legacy immigration caseworking system that relied on a relational data structure instead of data streaming and non-relational data, meaning that when moving the...
...The PNC was built in a traditional mainframe, on servers that only connected directly to desktop terminals and no other devices. This meant that police officers on patrol had to...
...not help anyone. Toeing the party line. Doing what they’re told. Not thinking. End dates might become more important than solving problems. Teams might become slow. There’s nowhere to hide...
For the last year and a half, I’ve helped Home Office teams build good digital services that meet all the points in the Digital Service Standard. I’m now moving on...
...our ideas work. However, I have a theory that there is a hidden benefit of this approach that I don’t often hear people talk about: user centred design makes the...
...But - we must remember that there are humans using these systems - we don't want to spend time and money developing something to find out it's not what was...
