Looking for a career change? Go digital
...a part-time Master’s degree in Human Rights. Eventually I was promoted into Border Force Intelligence as a project support officer in an agile team. Gaining exposure to digital roles through...
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A product-centric approach: the EU Settlement Scheme
...nationals to demonstrate a period of residency in the UK, product, delivery, research and design teams worked alongside data and engineering teams to break down requirements into user stories. In...
Building internal systems v providing services
...complex cases that need people to evaluate them in depth and train then use algorithms to learn how to improve effectiveness or efficiency Thinking through these options takes many disciplines,...
Take note: why you should keep records of service decisions
...meet, make sure you claim that handshake. Tips for a good handover Write down names and job titles of everyone involved in the build, from senior management to developers to...
Creating a list of services
...to see how people refer to or think about services, and worked with business architects in all main operational areas. We then took an initial draft to stakeholders in strategy...
Documenting design
...prioritise what we work on next. Grouping the designs and iterations into milestones also helps snapshot what was delivered, how it’s intended to look and what will be included next....
Analysing data to identify risks at the UK border
Posted by:
Andy Gregory, Deputy Director, Data Services and Analytics, Posted on:
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Categories:
Data, DDaT Strategy
...how the Home Office is becoming more data-driven in its approach, a principle we commit to in our 2024 DDaT Strategy. An advanced Border Risking and Targeting Capability (BRTC) In...
Making ethics part of the way we design products and services
Posted by:
Sue Spevack, Interaction Designer and Sarah Lombardi, Principal Content Designer, Posted on:
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Categories:
Continuous improvement, User centred design
...the toolkit, the next steps are to learn from the toolkit and iterate it. This includes our principles. The principles in the toolkit were created to support our existing standards,...
Digital transformation at the Home Office
Posted by:
Rob Thompson, Chief Technology Officer, Posted on:
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Categories:
Leadership, Transformation
...are a series of events that give colleagues the opportunity to share their views on a particular topic. The topics are chosen in response to interest and, this year, colleagues...
How a digital team is helping to resettle Syrian refugees
...make matches to accommodation offers and to services in Local Authorities. We reused code from another service, which gave us a head-start. We built the service in an agile way,...
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