Observational research: 5 tips for improving your approach

...time and requires planning. Done properly, however, it can be one of the best ways to gain valuable insight into the complex environment that our users live or work in....
...time and requires planning. Done properly, however, it can be one of the best ways to gain valuable insight into the complex environment that our users live or work in....
...use a common platform which allows developers to define new Continuous Integration (CI) pipelines rapidly, getting code into a product, through testing and into production in a timely manner. Thankfully...
...being a woman didn’t make a huge difference in how I was treated. The initial challenge was adjusting to a culture that was overwhelmingly geared towards interests typically perceived as...
...design system into something that provides broader help and support for delivery teams in the Home Office. This translates into our ability to build internal and public-facing services designed for...
...to minimum viable product stage quickly We’d be interested to hear from other Departments who have converged their DevOps platforms and capabilities. Please get in touch in the comments below....
...users what they ask for (like easier ways to fill in the current form) what ‘we’, as people in government, want to get them to do (like read and understand...
...a continuation of that – an opportunity to learn from our D5 colleagues, to see what’s proven to work and also what doesn’t. Here’s what I found out… Co-design Researchers...
...to transform government (for more information of what this looks like in practice, watch this video to see how the Government Digital Service is using agile). Home Office Digital delivery...
...cup of tea, with the freedom to change the process in any way, it might take you a little longer. It's easy enough to get users to describe how they...
...project team or wider programme to more directly design/prototype parts, or to provide insight on how to approach design to achieve desired outcomes in a measurable way. Often working on...
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