The Home Office Digital Career Development programme offers an 18-month paid accelerated learning experience to those with a passion for user-centred digital services. You’ll follow a structured development path tailored...
...Dev Ops team in addressing a key service deployment issue. I created a web app which gave users a choice of multiple deployed services which made a significant impact to...
...v4) which is a set of detail practices for IT service management, as well as SIAM(Service Integration and Management). The opportunities for learning and development within the Home Office are...
...an uneven number of presenters, we decided to join the rooms together. We quickly found this didn’t work well as the bigger session affected the bandwidth and the presenters’ ability...
photo of Matt Philpott, Director, Enterprise Services, DDaT, Home Office I’m the Director of Enterprise Technology, responsible for technology strategy delivering cross-cutting services in the Home Office. When the...
...high quality flow of entry-level resources across all DDaT job families. Building our Civil Service workforce We know we need to build a civil servant workforce that includes experienced professionals...
...will develop services that demonstrate what excellent service design and service delivery looks like. That will include designing services that are efficient, cost effective, usable and satisfying. You’ll share your...
...it, good services are verbs, and bad services are nouns. We’re collecting examples of how to identify a good service. Common problems we tackle in service design include enabling people...
...projects, programmes and portfolios) supports intended outcomes of a large service. A diagram showing service stages derived from work on a number of different ‘get permission’ type services. See a...
...the root causes of these barriers should have a greater impact on a wider number of services than just adding more service designers to individual service teams, even if it...
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