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Home Office Digital: A new name for a new chapter

A team of people working together at a computer.

Home Office Digital: A new name for a new chapter

‘Putting digital at the core of everything we do’. Our Chief Digital, Data and Technology Officer, Rob Thompson, sets out how our name change and rebrand reflects our purpose and ambition for the future.

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What we do to make Home Office Digital a better place to be

Posted by: Justin Hill, Posted on: 27 January 2016 - Categories: Continuous improvement
Home Office Digital's organisational sprint wall

...track of progress we hold bi-weekly stand-ups, which allow us to act where there are blockers/delays for whatever reason. Anyone in HOD can come to a standup and take on...

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Prototyping content

Posted by: Nick Cowan, Posted on: 6 January 2016 - Categories: Service design, User research
An edited GOV.UK home page to display the message "Hi there, welcome to GOV.UK"

...page how you want it. Turning static images into a prototype Once you’ve mocked up your new pages, you can drop them into Invision - a free prototyping app. Invision...

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Tips for writing for non-native English speakers

Posted by: Amanda Summers-Plotno and Ben Stevens, Product Lead, Enablers, Posted on: 29 December 2015 - Categories: Service design, User research
A child leaning against the window of a skyscraper, looking out at across the city

...and Kuwait, problems are evident. Since April 2015 many UK visa applicants have had to pay an immigration health surcharge (IHS). Analytics show the average time spent on the IHS...

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Home Office Forms - building for reuse

Posted by: Ben Marvell, Posted on: 22 December 2015 - Categories: Development
Laptop with an online form displayed

...approach would be to break the application down into sub applications, with each app representing a journey. This greatly simplified the application and ensured that new developers coming to the...

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Uncommon people

Posted by: Andrew Pattinson, Posted on: 15 December 2015 - Categories: Recruitment
A picture of the current team in the Sheffield Hub, all standing and smiling

Sheffield is a fantastically creative city. Just look at the sheer number of artists who have come from Sheffield. The Arctic Monkeys, Cabaret Voltaire, Craine, Def Leppard, Human League, Heaven...

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User experience is a team sport

Posted by: Praveen Karadiguddi, Posted on: 10 December 2015 - Categories: Agile, Service design, User research
Team members sitting around a table in a meeting

...reduces the development time for form based projects. We have employed the kubernetes API, enabling us to quickly spin up new environments, saving us both time and money. Team’s focus...

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Trust me, I want to make things easier for you...

Posted by: Emily Mahon-Ball, Posted on: 8 December 2015 - Categories: User research
Three people stand at a conference stall for CAP reform

...with us, began to dawn on me. Recruiting willing user research participants is going to be a challenge. I knew a bit about what the Home Office is responsible for,...

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Using the physical space in an Agile Project

Posted by: Louise Auger, Posted on: 3 December 2015 - Categories: Agile, Service design, User research

...have to make sacrifices about what we have on show. While we’d like to display information about our users, the latest usability test findings, workshop outputs, sketches and design printouts...

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Launching a service in Kuwait - adjusting your user research

Posted by: Bernard Tyers, Posted on: 27 November 2015 - Categories: Live services, User research
A child leaning against the window of a skyscraper, looking out at across the city

Walking back to our hotel after a busy day. On Monday morning we successfully launched the Electronic Visa Waiver (EVW) service private beta in Kuwait to very little fanfare. The...

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What user research brings to design

Posted by: Michael Owen, Posted on: 26 November 2015 - Categories: User research
A group of people huddled around two laptops

...regularly, it’s important to have a quick turnaround of new designs to make the most of what you’ve learnt and so you can get new iterations in front of more...

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Home Office Digital

A blog about how we're using digital, data and technology to enable better everyday lives for citizens and our staff.

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