Theory to practice: diary of an interaction design intern
...first and foremost, which is not always the case elsewhere. GA teaches a user centred version of the Double Diamond model - a creative process developed by the Design Council....
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Introducing Rob Thompson, our new CTO
Posted by:
Rob Thompson, Home Office Chief Digital, Data and Technology Officer, Posted on:
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Categories:
Iterating HOD
...strategic direction for engineering, technology and architecture across the Home Office. That means 2 things: Doing some architectural work, making sure new systems are well designed and current systems are...
Launching the Home Office 2030 Digital Strategy
Posted by:
Rob Thompson, Home Office Chief Digital, Data and Technology Officer, Posted on:
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Categories:
DDaT Strategy, Digital strategy, Transformation
...filling out the form to dispatch, and the UK’s airport eGates see 76 million digitally-assisted crossings every year. That’s more than any other country in the world. Why publish a...
Life after live
Posted by:
Louise Costelloe-Ward, Posted on:
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Categories:
Live services, Service assessments, Service optimisation
...to assessments. There was a clear need to avoid this happening with live services and to generally improve our ways of assessing. We decided to draft our strategy for live...
Moderation policy
Posted on:
...court) do not use this site for party political purposes (this site is paid for with public money so it's inappropriate to engage in party-political activity) please do not post...
I used to dislike my job
...small team responsible for fixing a long standing problem to deliver a demand to resource tool at a busy airport. https://youtu.be/XcXRRM0IoBA Making use of a digital approach to the following...
What user research brings to design
Looking back at my first 4 months as a new designer for Home Office Digital, I can’t believe how much I have learned and how much I‘ve changed as a...
The latest from the Home Office's Service Optimisation team
...the emerging Home Office Forms (HOF) and Digital Service Platform (DSP), which can be tailored to new services. Technology that meets the service standards Both the HOF and the DSP...
Tips on measuring performance
...template for a performance workshop. From running similar workshops, it helped me to understand what can be done to improve performance analysis in the department. A photo from one of...
Sharing best practice on assisted digital and digital inclusion
...assisted digital services. The interactive workshop, held in London, included visitors from the Home Office, Northern Ireland office, Ministry of Justice, NHS Digital and the Department for Work and Pensions....