Tips on how to proofread your own content
...commonly mix up (‘weather’ and ‘whether’ for me). A checklist will help you remember to look specifically for those mistakes. The ‘2i’ checklist is also a good place to start....
...commonly mix up (‘weather’ and ‘whether’ for me). A checklist will help you remember to look specifically for those mistakes. The ‘2i’ checklist is also a good place to start....
...partnerships. Although you can use local register offices, such as your local library, to use the registration service, it’s the registration district that’s responsible for making sure that certificates for...
...forms online. However, digital services can help low-confidence users fill in forms independently with greater accuracy. How…? Digital forms tell you you’ve made a mistake Online forms have been developed...
...for internal services and grouped them into categories that have significant benefits for users. The 3 types of icons are navigation icons, designed to help users through a service, controller...
...conversations and interviews, a desk set up with laptops for testing prototypes, and cameras and microphones for recording the session. The usability testing and observation rooms in Croydon. We also...
...– to explain what we mean by ‘user research’. We wanted something we could promote, post to online forums and even send out in recruitment emails. We wanted a text...
...leaflets to encourage people to renew their passports online mapping a complex service into a simple visual diagram simplifying a timeline feature that’s used across services on GOV.UK apply for...
I’m immensely proud to be working as a researcher on a smart but simple-to-use case-working service for staff at the Home Office. Just over a year ago the then Prime...
...long-term, but my brief foray has taught me a lot. I think it can do the same for most people working in digital. Care about the message, not the words...
I wrote a blog post back in September about the accessibility posters we've created at the Home Office called ‘Dos and Don'ts on designing for accessibility' - and I thought...