Home Office Digital internships: finding new talent
...Data and Technology and are looking for a new challenge? That’s why from 2018 we’ll offer internships to civil servants looking for a change of career. Through the Home Office...
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What is CoLab?
Posted by:
Katy Arnold, Deputy Director for Design and Research and Adam Hardy, Posted on:
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Categories:
Design, Recruitment
...Designing for the whole, for example considering the following simultaneously, with conclusions in each serving to shape the other: · the shape a policy might take · how it might...
Designing at Home Office Digital
...development course to help improve my skills. This has been great for me, but also great for the business. When I was in the private sector, I used to work...
What we do to make Home Office Digital a better place to be
...for short), which provides a way of keeping track of work to improve the directorate, identifying where actions are blocked or stuck, and a way of solving these blockers ....
The interviewer in the room
...for an interviewee describing a particular issue, but those reasons won't be the same for each interviewee. A more accurate interpretation may only be gradually revealed throughout the course of...
Why well-meaning ideas can have unintended consequences
...publish a form or test a website, and what’s wrong with this? Surely putting a link to an online form is quick, cheap and people will either choose to use...
The Digital Service Standard: how to get it right first time
...teams turn up for the next assessment only to fall down because they haven’t followed through. This can be frustrating for all involved. After an assessment or health check, have...
Recognising when something's not working
Posted by:
Karwai Pun and Sara Vincent, Head of Content Design, Posted on:
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Categories:
Agile, Content, Design
...focus on new features, we’d end up with a design that worked for our pilot team but potentially no one else. We could not afford to do this, as one...
Building internal systems v providing services
...for doing something tactical to buy us time, we still need to work out how to remove current constraints for the future. And we need to give specialist digital teams...
How does CoLab help the Home Office solve problems?
Posted by:
Katy Arnold, Deputy Director for Design and Research, Posted on:
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Categories:
Design, User research
...problem We’ve drawn on the Design Council’s ‘Double Diamond’, a known framework for design thinking and methods. Diagram A shows how we have adapted the ‘Double Diamond’ for our purposes....
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