...features and delivering all user requests = happy users and a successful organisation Nope! This cannot be further from the truth. Product management is about striking the balance between quality...
...there’s nothing better than showing how costly an existing process is to get support for a better, user-focussed service (formerly known as the new shiny thing). Follow Oliver on Twitter....
...baby’ discovery – a high-level project that explored the services new parents use, for example registering the birth and applying for baby’s first passport. I was part of a small...
...of low skilled users to take part in research For advice and help on providing assisted digital support for your service, email the Home Office assisted digital team at AssistedDigital@digital.homeoffice.gov.uk....
...Data and Technology and are looking for a new challenge? That’s why from 2018 we’ll offer internships to civil servants looking for a change of career. Through the Home Office...
If you’re looking for a career where you can put your passion for research to practical use, then may I suggest you consider becoming a user researcher. It’s an exciting,...
...and reassessed what we were trying to achieve, both for users and the organisation. Stop. Pause. Reflect As an interaction designer and content designer, we’re constantly exploring the relationship between...
...high standards and we’re building for the long term. In addition to the Heads of Role positions we are recruiting for a number of other positions. Search for Home Office...
...develop, implement, manage and protect data and technology. Our approach also aligns with the cross-government 2022 to 2025 Roadmap for Digital and Data, Transforming for a Digital Future, which sets...
...our role as designers to listen and make room for them to contribute. This is how we build trust and social capital, which is how we gain support for what...
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