Digital internships: putting passion to practical use
...to use agile methods in software development. Agile methods were completely new to me and we were taught useful and practical ways to work in multidisciplinary teams and how to...
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Working together to achieve accessibility
We recently welcomed 2 new accessibility testers to the Home Office – Stella Majcen and Yacoob Woozeer, who’ve joined James Buller to form the Access Needs team. Together, they bring...
Storing and sharing user research
...start on new projects. We make sure to include a summary of what the research was for, the date it was carried out and names of key people involved. We're...
Researching and designing assisted digital services for UKVI
...the future, in line with the government’s Transformation Strategy. How can service teams meet the needs of AD users? Delivery teams developing new digital services are expected to: conduct research...
The power of pictures in service design
...train new team members. He later asked for more copies to be printed – both to put up in the office and to use as an engagement tool for other...
From zero to delivery - our Sheffield hub start up
...the road from some important operational stakeholders. I knew it would be a massive challenge to get a start up off the ground and then build a sustainable delivery capability....
Why we should all try being a content designer
...all easier to read and understand. Then everything happens again. You get used to seeing your text come back with new suggestions each time. More to the point, you need...
Designing at Home Office Digital
...meet-ups, where we find out what other teams are working on, to the cross-government get togethers where we discuss new design patterns being used in government and listen to fascinating...
Content designers are here to help
...the needs of our users. Now, to get help with your content, you can: post a message in the content-designers' Slack channel email the new content designer mailbox And a...