...of guidance on building and maintaining digital services, including the Service Manual, Design Principles, the Technology Code of Practice and the Digital Service Standard. It’s incredibly useful, but people don’t...
...to promotion: continue accruing entitlement as for new starters up to 5 months full pay and 5 months half pay during the fifth year of service If on pre-modernised Terms...
...apprenticeship in software development. It was too good to pass up and so I threw my hat in the ring and clicked the apply button. When the pre-interview work arrived...
Delivery teams across the Home Office spend a lot of time observing and testing ideas with users. It’s an essential component of user centred design and helps us understand if...
...progress The set up We block-booked a room that would become our war room for the week and rallied our troops. Our team was made up of a product owner...
...the content, design and code of the forms to address the issues John encountered. By making the service more accessible for John, we’ll make it easier for everyone to use....
...that’s being built: some code, user research, content, a change to a process – anything. The team tells how they came up with the solution, what it does and how...
...of my design. I can be a part of development discussions and come up with ideas to help solve build problems. A design process should be fluid and flexible; not...
...she’s working in. Learning to speak up A thing that was difficult for me, until I became a more senior developer, was having the confidence to speak up. I always...
...overseen by our Head of User Research. What does a user researcher do? As user researchers we plan, design and carry out research activities with you, the users of Government...
