...nationals to demonstrate a period of residency in the UK, product, delivery, research and design teams worked alongside data and engineering teams to break down requirements into user stories. In...
...tools and moved most of our IT into the cloud, saving money whilst improving efficiency. These aren't just technical achievements, they have made real differences to millions of people’s lives....
...exist. Which is a problem because they’re critical to understanding how and why a service was built. Such paperwork would really help us in service optimisation. We take live services...
...to see how people refer to or think about services, and worked with business architects in all main operational areas. We then took an initial draft to stakeholders in strategy...
...online application and was delighted (and terrified!) to be invited to interview. I prepared as best I could and my first proper interview in sixteen years went well. I was...
...loan will deliver on policy intent to help refugees settle and integrate into UK society. Right now, we’re watching to see how things work in real life and will report...
...needed to build, deploy, and operate our infrastructure and applications in the cloud. So that we can continue to grow our in-house engineering capability, we encourage our engineers to support...
...simply asking questions, we can sometimes make great leaps in progress. Break problems into manageable chunks In the UK government we are all about user-centred design. This means creating services...
...Design standards effectively force designers to work in the open. This helps increase quality because patterns have documented research findings - proving they have been used by real users and...
...users what they ask for (like easier ways to fill in the current form) what ‘we’, as people in government, want to get them to do (like read and understand...
