How inclusive services help us to deliver effectively

...focus on what users need. This means including User Researchers who can work with disabled users to understand their needs and help us to go beyond the minimum levels expected...
...focus on what users need. This means including User Researchers who can work with disabled users to understand their needs and help us to go beyond the minimum levels expected...
...We’ve set up a ‘mock interview’ initiative to provide interview coaching and feedback for those wanting to excel at interviews and advance their careers. We encourage work shadowing so our...
...intended to test our prototype in a building across the road — this was the users’ natural working environment - and to stream the sessions over Google Hangouts via a...
...apprenticeship in software development. It was too good to pass up and so I threw my hat in the ring and clicked the apply button. When the pre-interview work arrived...
...So, in the same way others are making commitments to address diversity in a digital workforce, I want to commit that we will • offer opportunities to anyone in the...
...they do, try to put in processes to measure these before the service goes live. See it as an opportunity to test hypotheses about user behaviour or service improvements, and...
...in Home Office Digital to better understand the needs of Deaf users. The whole user research and design team has taken part in Deaf awareness training. We learnt just how...
...opportunity to explain how it works. The first thing to say is that recruiting user research participants takes time, so get in touch early if you think you might want...
...the entire United Kingdom - and I’m learning how to use them! What skills do you really need on the scheme? In addition to analytical, communication and digital skills, a...
...into the thrilling adventure of product lifecycles when a product manager next flies into your orbit! Megha Jain, Head of Product, Networks and Infrastructure, DDaT, Home Office. About Megha Jain...
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