...you’re offered a role, you’ll be put forward for security clearance. If you apply for security clearance you should usually have been continuously resident in the UK for five years....
...and edit. The right format for the job was a guidance document: a set of linked web pages with a table of contents for navigation. Guidance documents rank high in...
...are starting to develop their own inclusive language guides to provide a standard for designers and create consistency in their approaches to language. NHS Digital for example have an inclusive...
...that didn’t require users to remember a password. We tried using codes instead of links. Send the user a code, user enters a code to access the website. But we...
...development our test engineers help us check that: code works the way it’s expected to changes to code haven’t broken existing functionality services are protected against security threats Using the...
...for making our services accessible. Factoring accessibility into the entire product development lifecycle For most services, accessibility should not be a once and done activity or one we only consider...
...app journey for a public-facing service. I created user journeys to understand where services needed to be improved. Clear pathways for promotion It’s possible to apply for a permanent position...
...their home country. A previous pilot for UK citizens ran in 2010 and after filling out a form and having some background checks done the applicant would then need to...
...citizen experience - to properly understand your interactions with our technologies so that we can deliver end-to-end digital services that are simpler and more streamlined for you. I’m thinking, for...
...already proposed amendments to the policy, created and tested designs for a digital application form, and developed a simplified decision-making process for case workers. We had a design for the...
