...Chris’ account of the session. Testing the service with a screen reader and voice recognition user When I first encountered the new service, I was struck by how much simpler...
...or changed at any time, and will no longer apply if you move role. Age of Retirement The Civil Service has a no retirement age policy. Dual Workplace arrangements If...
For the last year and a half, I’ve helped Home Office teams build good digital services that meet all the points in the Digital Service Standard. I’m now moving on...
...one of HOD’s designers knew of some tools to create clickable prototypes without using HTML. Not just for pranks Although billed as a way to prank your friends, Page Editor...
...new job. Our services are things they have to do to get what they want. The ideal service would be one where the user doesn’t have to do anything at...
...happen. Outcomes Ways of achieving that outcome (but not the only way) Organisation gets the right data to make a decision about eligibility A user knows what...
The Home Office Digital Internship programme was born in 2015 with the sole aim of attracting and maintaining a stream of talent to build and support our digital services, now...
...Women Returners partnered with the Home Office in 2019 to design, promote and support the department’s first Career Returners Programme. In its inaugural year, the programme received a strong response...
...UK. The challenges we faced in delivering the service The successful delivery of the service relied on overcoming complex challenges: a new system for managing applications needed to be ready...
...our teams and participate in developing new solutions unconstrained by preconceived ideas and previous practices. By sharing their experiences, apprentices encourage existing team members to think differently, not only about...
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