Discovering the value of access needs research
...visit John, who has a degenerative eye condition that’s left him with only 5% sight in each eye. Chris has seen many visa application forms in his time – some...
...visit John, who has a degenerative eye condition that’s left him with only 5% sight in each eye. Chris has seen many visa application forms in his time – some...
...if you find out that it’s the wrong thing that we don’t have lots of great service managers available yet – and those we do have may not be working...
...Our users are now able to process cases digitally by integrating data that comes directly from the UN with our existing systems. This means we save processing time, can prioritise...
...become more assertive. In doing so I learnt that others aren’t always right. It was an important lesson. There’s no shame in asking questions. It’s OK to not know something....
...before. My design process is a pattern, one that I have been adjusting and iterating for many years. Gain understanding Why does this thing I am designing exist? That's a...
...researchers and designers working to deliver services built around what works for users. And we’re now looking for more talented people to help us take things to the next level....
...who said, ‘judge me on what I do, not what I wear’, which is so true. The person I spoke to recently not only commented on what we wear, but...
...or changed at any time, and will no longer apply if you move role. Age of Retirement The Civil Service has a no retirement age policy. Dual Workplace arrangements If...