Introducing Anthony Croxford, our new COO
...organisation. You can often apply a service pattern to what, on the surface, look like different problems. Working together I’ve been here for almost a year and what I want...
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Analysing data to identify risks at the UK border
Posted by:
Andy Gregory, Deputy Director, Data Services and Analytics, Posted on:
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Categories:
Data, DDaT Strategy
...border community, for example intelligence officers, use data to analyse certain patterns in how people enter the UK. Now that the BRTC is operational, Border Force subject matter experts have...
Making ethics part of the way we design products and services
Posted by:
Sue Spevack, Interaction Designer and Sarah Lombardi, Principal Content Designer, Posted on:
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Categories:
Continuous improvement, User centred design
...principles that designers can use. We’ll explore what those principles mean to us and how we’re going to apply and promote them. But more on that in another blog. Want...
What Deaf awareness week means to Home Office Digital
Understanding Deaf users’ needs means we can create digital services that better meet those needs. As part of Deaf awareness week (2 to 8 May), here’s what we’ve been doing...
Why we should all try being a content designer
...long-term, but my brief foray has taught me a lot. I think it can do the same for most people working in digital. Care about the message, not the words...
Internal service assessments: how we maintain quality
...the public. So how do we ensure and maintain the quality of what we build? Collaborate and ask questions We think that early collaboration between teams and assessors helps us...
Theory to practice: diary of an interaction design intern
...all designed to mirror industry practice. At General Assembly (GA), I’d heard about the great design work being done around government and I wanted to work on products that helped...
Introducing Rob Thompson, our new CTO
Posted by:
Rob Thompson, Home Office Chief Digital, Data and Technology Officer, Posted on:
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Categories:
Iterating HOD
...strategic direction for engineering, technology and architecture across the Home Office. That means 2 things: Doing some architectural work, making sure new systems are well designed and current systems are...
Launching the Home Office 2030 Digital Strategy
Posted by:
Rob Thompson, Home Office Chief Digital, Data and Technology Officer, Posted on:
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Categories:
DDaT Strategy, Digital strategy, Transformation
...filling out the form to dispatch, and the UK’s airport eGates see 76 million digitally-assisted crossings every year. That’s more than any other country in the world. Why publish a...
Life after live
Posted by:
Louise Costelloe-Ward, Posted on:
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Categories:
Live services, Service assessments, Service optimisation
...is already used for assessing services that are going live. To address these we: Decided to trial shorter more random sessions, based on triggers such as a live service’s performance...
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