How we co-created Business Design Principles for the Home Office

...be able to demonstrate what they’re doing to understand their users and how they’ll assess the impact of decisions on them. They should also be able to show how they’re...
...be able to demonstrate what they’re doing to understand their users and how they’ll assess the impact of decisions on them. They should also be able to show how they’re...
...to as ‘events’) is published into a data stream for applications to subscribe to. This architecture allows different systems to act together in a converged way, without having to use...
...Data Scientists. Personally, I’ve been pleased to see increased support and visibility of women in senior leadership roles, especially in technical areas. We have some way to go, but it’s...
...in the corporate world). But all these concerns vanished at interview. The interview was one of the most inviting ones I’ve had in my entire career! The level of engagement...
Chris has worked in UK Visas & Immigration (UKVI) since 2003. Aspasia, a user researcher working on visa applications, invited Chris to observe a research session. Together they went to...
...to rotate between different roles. As I wanted to career-switch from science into data and technology, being able to get an understanding of different jobs was essential to me. So,...
...better to ask what it is we are trying to achieve. In which case, the answer is unlikely to be ‘transformation’. It’s then best to explain our intent, using plain...
...sprints to increase the focus on getting stuff done by trying to keep momentum going. In the three month sprints we found that there were typically lulls half way through...
...A graphic designer also needs to make tough decisions. For example, questioning content and messaging, understanding user needs and knowing how to use design techniques effectively to support the thing...
After working in immigration operations, policy and guidance jobs for 20 years, I started to feel that something was missing in my day-to-day work. When I decided to discover what...
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