Learning through international collaboration in New Zealand
...a continuation of that – an opportunity to learn from our D5 colleagues, to see what’s proven to work and also what doesn’t. Here’s what I found out… Co-design Researchers...
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What makes a good interview?
...that you want answering, otherwise it could be confusing for the participant and difficult for you. Get off to a good start A lot happens at the start of an...
How we co-created Business Design Principles for the Home Office
Posted by:
Katy Arnold, Deputy Director for Design and Research and Sara Vincent, Head of Content Design, Posted on:
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Categories:
Design, Service design
...showing that the board was keen to gather a range of views and genuinely committed to improving governance by co-creating principles that would work for all. Creating a role-based framework...
What does a Technical Architect at the Home Office do?
Posted by:
Abimbola Odeyinde, Interim Head of Architecture Profession/ Head of Business Architecture and Shueb Khilji, Lead Enterprise Architect, Posted on:
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Categories:
Development, Technical Architect
Our Technical Architects are responsible for the design and build of the technical architecture that benefits Home Office teams as well as the services you use. To do that we...
The benefits of joining the Home Office Data Profession
Posted by:
Sophie Stewart, Head of Data Sciences, Data Services and Analytics, Posted on:
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Categories:
Data, Recruitment
...I’m responsible for the strategic direction of Data Science in Digital, Data and Technology (DDaT). I lead on how we add value to products and on horizon scanning for new...
Launching the Home Office 2030 Digital Strategy
Posted by:
Rob Thompson, Home Office Chief Digital, Data and Technology Officer, Posted on:
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Categories:
DDaT Strategy, Digital strategy, Transformation
...filling out the form to dispatch, and the UK’s airport eGates see 76 million digitally-assisted crossings every year. That’s more than any other country in the world. Why publish a...
What we do to make Home Office Digital a better place to be
...I’m Justin Hill – I work on Digital Strategy in HOD and, as part of my role, I act as delivery manager for org-sprints. What is the org sprint? The...
The interviewer in the room
Interviewing people is a fundamental user research skill. As user researchers, we want to find out about people, what they think, how they do things, what they find easy, what...
Moving towards Continuous Delivery at DDaT
...The Immigration Technology portfolio is responsible for designing, building and delivering significant software systems so members of the public and immigration officials can apply for and process immigration applications of...
Applying for your passport online
Posted by:
Mark Prince and Clare Watson, Posted on:
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Categories:
Design, Live services, User research
...the application journey. For example, after answering some initial questions to confirm first-time passport status, users see step-by-step information about the process and what they’ll need to do at each...