Creating a list of services
...wider group of stakeholders, from senior management to operations and delivery, to make people aware of it and to invite contributions. Owning the list Content in this list is currently...
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Make invitations to beta services better
...the service and a 12 character beta code, such as: DSVN4Z5YEMST Observations It took them three frustrating minutes to enter the beta code correctly. With the consent of the participant,...
Types and stages of services
...for this now. Make a list of services as end users would know them We found it useful to make a list of all the services that an organisation does,...
The government’s role in open source
...We mostly code in the open so we’re transparent with the software we develop. This gives us opportunities to re-use the code. For example, if you look at the New...
Building the ‘registration district’ register alpha
...registers team we work with government organisations to turn their lists of data into registers. Registers are authoritative list of information you can trust, such as the country register, which...
Cracking the HOF code
I’m a designer and I prototype in code, the kind you put together to test ideas quickly and iterate continuously to meet user needs. Home Office Forms (HOF) is a...
Should content be hardcoded or externalised?
...content out of the code into a separate content file. It involves replacing the content with a ‘token’, which is entered into the code. That token represents the correct words,...
Making ethics part of the way we design products and services
Posted by:
Sue Spevack, Interaction Designer and Sarah Lombardi, Principal Content Designer, Posted on:
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Categories:
Continuous improvement, User centred design
...list of risk questions that people should think about at different levels across the organisation design ethics principles ethical design decision-making framework resources Once we developed the toolkit, we held...
Unlocking the power of data analysis at the Home Office: introducing the Analytics Workbench
Posted by:
Stefan Collymore, Product Manager and Annika Toomer, Product Manager, Posted on:
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Categories:
Continuous improvement, Data
...or re-use code and capability. While this data landscape delivered insights, it challenged integrated ways of working and innovation. We needed a department-wide focus on maintaining high standards of analysis....
Content is crucial, but the right design is essential
...don’t need to see the code. Instead, they enter an employer’s email address and the code is sent directly to the employer with instructions on how to use it. So...