Recognising when something's not working
Interaction designer Karwai Pun and content designer Sara Vincent tell why we should not be afraid to go back to the drawing board if the thing we're building is not the best it can be.
Agile
Documenting design
Senior interaction designer Eliot Hill explains a new tagging system that shows the confidence levels in user journeys during various stages of the design process.
Agile: back to basics
Agile coach Ian Eccles-Smith takes us back to basics with agile by explaining how it should - and shouldn't - be done.
Problem solving with a design sprint
While my team was going through a quiet period on current projects, I decided to run a week-long ‘design sprint’ with a smaller sub team to begin to tackle our next project. Our service is focussed on building systems that …
Delivery managers, product managers and service managers – how to get the best out of them
Recently I was facilitating a retrospective. One of the main concerns raised was how the delivery manager, product manager and service manager can avoid stepping on each other’s shoes. How often have you come across this situation?
The latest from the Home Office's Service Optimisation team
Hi all, my name’s Wasim and I'm one of the delivery managers in the Service Optimisation (SO) team. It’s been an interesting few months over here in our Metro Point office where the team’s based, with refurbishment going on, new …
A content designer's starter guide to agile
Many content designers come from editorial or journalistic backgrounds, and while digital continues to become the dominant force in those roles, an agile approach to working hasn’t been adopted by everyone.
User experience is a team sport
I am Praveen Karadiguddi, a delivery manager in Home Office Digital. After previously spending a fabulous year at GDS, my move to the Home Office has provided a fresh perspective.
Using the physical space in an Agile Project
As a user researcher I often feel that a more appropriate title would be chief decorator, because there is nothing we researchers like more than papering wall space with sticky notes and printouts relating to our projects.
What agile means for the Home Office
I’m Clare Young, Head of Agile Delivery in Home Office Digital. My job involves building and leading the delivery manager community and promoting the use of agile ways of working in the Home Office.
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