User experience is a team sport
...reduces the development time for form based projects. We have employed the kubernetes API, enabling us to quickly spin up new environments, saving us both time and money. Team’s focus...
User research
Trust me, I want to make things easier for you...
...with us, began to dawn on me. Recruiting willing user research participants is going to be a challenge. I knew a bit about what the Home Office is responsible for,...
Using the physical space in an Agile Project
...have to make sacrifices about what we have on show. While we’d like to display information about our users, the latest usability test findings, workshop outputs, sketches and design printouts...
Launching a service in Kuwait - adjusting your user research
Walking back to our hotel after a busy day. On Monday morning we successfully launched the Electronic Visa Waiver (EVW) service private beta in Kuwait to very little fanfare. The...
What user research brings to design
...regularly, it’s important to have a quick turnaround of new designs to make the most of what you’ve learnt and so you can get new iterations in front of more...
Intro to the the Home Office Assisted Digital Team
...working on new services were struggling to carry out the research they needed to pass service assessments. Since our formation, we have been carrying out longer pieces of research with...
User research and design in Home Office Digital
My name is Katy Arnold and I lead a team of designers and researchers at the Home Office. We are part of Home Office Digital and we work on digital projects as part of the transformation of the department.
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