Trust me, I want to make things easier for you...
I’ve just completed my first month at Home Office Digital as a new User Researcher, having transferred here from Natural England - part of Defra - following a stint on the Rural Pay GDS exemplar
User research
Using the physical space in an Agile Project
As a user researcher I often feel that a more appropriate title would be chief decorator, because there is nothing we researchers like more than papering wall space with sticky notes and printouts relating to our projects.
Launching a service in Kuwait - adjusting your user research
On Monday morning we successfully launched the Electronic Visa Waiver (EVW) service private beta in Kuwait to very little fanfare. The way a private beta should be launched.
What user research brings to design
Looking back at my first 4 months as a new designer for Home Office Digital, I can’t believe how much I have learned and how much I‘ve changed as a designer.
Intro to the the Home Office Assisted Digital Team
Hello! Between the two of us we are the Assisted Digital Research team within Home Office Digital. We’re here to help make online services better and more inclusive, by ensuring those who might struggle to use them are properly researched …
User research and design in Home Office Digital
My name is Katy Arnold and I lead a team of designers and researchers at the Home Office. We are part of Home Office Digital and we work on digital projects as part of the transformation of the department.