User research

Intro to the the Home Office Assisted Digital Team

Posted by: Clare Ridd and Maria Rosala, Posted on: 19 November 2015 - Categories: User research

Hello! Between the two of us we are the Assisted Digital Research team within Home Office Digital. We’re here to help make online services better and more inclusive, by ensuring those who might struggle to use them are properly researched …

User research and design in Home Office Digital

Posted by: katyarnold, Posted on: 23 October 2015 - Categories: Content, Service design, User research

My name is Katy Arnold and I lead a team of designers and researchers at the Home Office. We are part of Home Office Digital and we work on digital projects as part of the transformation of the department.