GOV.UK
Let's change it up: the world of Head of Role
Let's change it up: the world of Head of Role
Will McGeehin, Head of Software Engineering - Chief Technical Office, tells us how he is making change happen at the Home Office.
Great things about being a user research intern for Home Office Digital
When Nick and I first got together to write this post about our time in Home Office Digital, it soon became clear that it was going to be a harder task than we first expected. This wasn’t just because we’ve …
Service design at the Home Office
We work on some really important services at the Home Office: things like coming to the UK, staying in the UK or getting faster access to other countries as a British passport holder.
Designing at Home Office Digital
I’ve been a civil servant designer at Home Office Digital for nearly 8 months now and I'd like to recount my experiences.
A digital age for all ages
There’s been a lot of talk about gender diversity in digital over the last few weeks and rightly so, but it’s not just gender, or ethnicity that are the issues we should be thinking about.
The interviewer in the room
Interviewing people is a fundamental user research skill. As user researchers, we want to find out about people, what they think, how they do things, what they find easy, what they find difficult... We want to understand their experiences.
Content designers are here to help
Trouble writing that pesky presentation? Want help wording a research survey? Just ask a content designer.
Should content be hardcoded or externalised?
Content design is informed by user research findings. With all government services this is critical, as it’s the user that needs to carry out certain tasks to reach a successful outcome - for example provide their date of birth or …
The benefits of pair designing
A little known fact about designers is that they are herd animals. Not only do they like the company of their kind, but they can benefit from working together in a number of ways.
A content designer's starter guide to agile
Many content designers come from editorial or journalistic backgrounds, and while digital continues to become the dominant force in those roles, an agile approach to working hasn’t been adopted by everyone.
What we do to make Home Office Digital a better place to be
Here at Home Office Digital, we are continuously trying to improve how we function as a team. One of the ways we do this is through our Organisational Sprint