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...past interns, who has just been promoted to a senior executive officer role, reflected that: “The Home Office user research internship programme has been fantastic. It’s given me the chance...
Senior interaction designer Eliot Hill explains a new tagging system that shows the confidence levels in user journeys during various stages of the design process.
Matthew Skelton, Engineering Lead for Immigration Technology, tells how the adoption of Continuous Delivery at the Home Office was boosted by a visit from industry expert Dave Farley.
...designers and researchers came together for an afternoon to understand how the scale is being used in delivery teams, its relevance to our users, and how we could iterate the...
...for example ‘Employ someone – check if someone is allowed to work’. Who was involved in making this list We reviewed service content on GOV.UK, looked at research with users...
...which designs worked best and also told us what elements were not working. The posters on display in Scot Gov offices. Getting the posters out there We were eager to...
...to fix. Booking your service assessment Booking your service assessment is as easy as making contact. It takes about 3 weeks to organise an assessment panel and location, but extra...
...qualification and research experience matched the job description and skillset, so I gave the application a shot. It was a demanding application process that tested me at every point. The...
...to standardise and scale good approaches to services across the department, while growing the specialist domain knowledge we need to have real impact in policy, strategy, operation and delivery teams....
...Soon after, I went on the GDS agile training course, which is where I was introduced to the government design principles. ‘This is for everyone’ – one of the principles...
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