Women Returners at the Home Office
...supported to gain an APM Project Management Qualification too. Each of the returners had different challenges to face but we all had the support of each other on top of...
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The interviewer in the room
...going on right there in the interview, instead devote your attention to the interviewee and go with their flow. For example, you might find your previous experiences suggest potential reasons...
Applying user-centred design in a data-focused product
Posted by:
Dani Berg, Senior Interaction Designer, Posted on:
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Categories:
Data, User centred design
...users with beneficial information. Parallel to this, our Interaction Designers built wireframes and mock ups which we used to run workshops to confirm assumptions, as well as for live design...
What makes a good interview?
...in the session. This is your chance to build a rapport with the participant – to gain trust so they feel comfortable to talk freely. When talking to people about...
Building the ‘registration district’ register alpha
...we agreed with GRO that their register should list just the registration districts. We worked with the GRO to turn this data into the registration district register. What next? Now...
Research Services: here to help
...have document cameras and will be adding spider phones. Get in touch if you think you’ll need anything else in your session. We’ll be on hand during your session to...
Illustrating the importance of accessible design
...building accessible things. So I got I touch with access needs leads James Buller and Emily Mahon-Ball to talk about ideas. We decided to design some posters – as a...
User experience is a team sport
...to help on the Biometric Residence Permit (BRP) service. Foreign Nationals must have a biometric residence permit (BRP) if they want to apply to come to the UK, apply to...
Crossing the Atlantic: integrating with US Global Entry
...government, with who we’ve been discussing the potential to link in with their ‘Nexus’ frequent traveller programme. Services that can be reused As well as improving upon the Register to...
Explaining the motivations for accessible design
Posted by:
James Buller and Sue Spevack, Interaction Designer, Posted on:
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Categories:
Accessibility, Design
...or nothing to write accessible code. Good quality code is better to collaborate on, iterate and inherit. And changing code later can cause problems, higher costs and delays. Accessible services...