What makes a good interview?
...that you want answering, otherwise it could be confusing for the participant and difficult for you. Get off to a good start A lot happens at the start of an...
Search results for VIPREG best promo code for betwinner Egypt
What we mean by service outcomes and measurement
...they can and can’t apply for A register An API An online form A check before you start pattern and new content on GOV.UK The output of a project...
Learning through international collaboration in New Zealand
...outcomes for citizens and government. For example, they can access side-by-side support to get online for applications such as citizenship, passports, driver’s licences and birth registrations. Caseworkers say they get...
Home Office Forms - building for reuse
...a broader set of form goals. The main packages within HOF are hmpo-form-wizard and hmpo-template-mixins. The wizard enables us to quickly build multi-stage form journeys, while the template mixins allow...
The Engineering Profession at the Home Office
Posted by:
Imran Mirza, Head of Role, Engineering and Naomi Yemitan, Engineering Community Lead, Posted on:
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Categories:
Engineering, Recruitment
...also focus on ensuring clear career pathways for our engineers. We have a skills and competency model based on the Skills Framework for the Information Age (SFIA), mapped to all...
Code your way to a career change – software development apprenticeship opportunities
Posted by:
Sharon Briscoe, Posted on:
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Categories:
apprenticeship, Recruitment, software development
...We’re setting high standards and we’re building for the long term. If you already work in government and are looking for a new opportunity click on this link to Civil...
How we co-created Business Design Principles for the Home Office
Posted by:
Katy Arnold, Deputy Director for Design and Research and Sara Vincent, Head of Content Design, Posted on:
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Categories:
Design, Service design
In my role as Deputy Director for Design and Research I’ve been focused mostly on helping the organisation create more user-centred products and services. Recently that changed and I became...
Applying for your passport online
Posted by:
Mark Prince and Clare Watson, Posted on:
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Categories:
Design, Live services, User research
...the clearer guidance reduces the caseworker load, with less time spent time spent asking, and waiting, for the right documents. Digital identity confirmation In a significant development for HMPO, the...
Simplifying the Immigration Health Surcharge by iterating policy
...from the IHS, we could infer their exemption status from the types of visas they applied for. For example, users eligible for the armed forces exemption would always apply through...
Launching a service in Kuwait - adjusting your user research
...and being more aware of the culture, we scheduled the sessions for later in the day - between 12pm and 7pm) to make it more convenient for the users. We...