...focus on interests and outcomes. The best product teams, whether operating within an agile methodology or not, are more focused on what’s best for the product their building and the...
...and edit. The right format for the job was a guidance document: a set of linked web pages with a table of contents for navigation. Guidance documents rank high in...
...avoid confusion, particularly for non-native speakers, it is clearer to use ‘for example’ and far clearer to use ‘specifically’. Abbreviating through punctuation can also puzzle non-native speakers. Think of all...
...are responsible for producing comprehensive and forward-looking service designs. These teams help manage the structured and safe transition of projects to live service. The benefits of belonging to the IT...
...situations, it’s looking for a quick fix rather than addressing the underlying usability problem. It’s also misunderstanding how content design can help build good services. Content design works best as...
...that didn’t require users to remember a password. We tried using codes instead of links. Send the user a code, user enters a code to access the website. But we...
...we are looking for and you’re ready for career in tech, start here. For more information about becoming a DDaT apprentice at the Home Office please search CS Jobs where...
...you’re offered a role, you’ll be put forward for security clearance. If you apply for security clearance you should usually have been continuously resident in the UK for five years....
I’m a designer and I prototype in code, the kind you put together to test ideas quickly and iterate continuously to meet user needs. Home Office Forms (HOF) is a...
...need to collect a person's age? Do we really need their age or are we merely asking for it now because we’ve always asked for it in the past? By...
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