The interviewer in the room
Interviewing people is a fundamental user research skill. As user researchers, we want to find out about people, what they think, how they do things, what they find easy, what...
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Innovative pathways into tech for graduates: our Dynamic Development Scheme
Posted by:
Anastasia Bower, DDS Senior Business Analyst Associate, Posted on:
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Categories:
Graduates, Recruitment
...I then map out the requirements and begin breaking these down into user stories. We have regular peer review meetings which provide an opportunity for me to share the user...
Want to work on digital services that matter?
The Home Office Digital Internship programme offers an 18-month paid accelerated learning experience to those with a passion for user-centred digital services. You’ll follow a structured development path, tailored to...
Celebrating the success of home-grown talent
...past interns, who has just been promoted to a senior executive officer role, reflected that: “The Home Office user research internship programme has been fantastic. It’s given me the chance...
Digital Internship Events
Posted by:
, Posted on:
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Categories:
Applications for the 2018 Home Office Digital Internship programme are due to launch in April, with placements in user research, interaction design, content design, service design and software engineering. Before...
Moving stories: using video to explain user research
...– to explain what we mean by ‘user research’. We wanted something we could promote, post to online forums and even send out in recruitment emails. We wanted a text...
Documenting design
...As designers, we take time to understand users, processes, policy and operations. We can then hypothesise about the best approach to design. User researchers put our initial designs to the...
Recognising when something's not working
Posted by:
Karwai Pun and Sara Vincent, Head of Content Design, Posted on:
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Categories:
Agile, Content, Design
...end the pilot so that our developers could start working on the new design. Testing our design We’re about to start a second pilot with our new design, which...
How we use the digital inclusion scale
...designers and researchers came together for an afternoon to understand how the scale is being used in delivery teams, its relevance to our users, and how we could iterate the...
Twists Interns into Digital - welcome to our new cohort
...the programme lead I feel privileged to be guiding our new digital interns through the first phases of their civil service careers. Over the past 4 years we’ve helped our...