...which impact the daily operations of critical services in the United Kingdom (‘the UK’). We support services such as Border Force, Policing, and Immigration at airports and seaports around the...
...become available, helping officers make informed decisions in real time. The e-gates, at the point of entry to the United Kingdom ('the UK'), process more passengers than any equivalent system...
...as many people reading the signs did not speak any English. Signage from a Home Office building displaying images alongside content. We have also used a similar approach with passports...
...between design and development we decided to provide production-ready implementations in React. Greater interoperability This new codebase builds upon the code in the GOV.UK Design System. This commonality: allows us...
...applications. Its containerisation capability means it can quickly deploy new code and applications. Common test frameworks and patterns further help speed up application deployments and recovery. A number of programmes...
...that didn’t require users to remember a password. We tried using codes instead of links. Send the user a code, user enters a code to access the website. But we...
...matter. Design Accessible Services postcards Inclusive design means better design for all This statement conveys that making your service accessible doesn’t just help people with access needs - it means...
...talks from respected leaders in the design industry. I even co-presented at a cross-government design meet-up - something I never would have imagined doing a year ago. What Home Office...
...of community. Within the user research and design team we have a fortnightly, cake-fuelled meet-up, where colleagues run workshops and team building exercises, or simply share their experiences. We’ve also...
...speed up decision making.’ These are different to the desired outcomes for a service or stage. Outcomes for a stage in a service Examples of good outcomes are ‘People know...
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