...app journey for a public-facing service. I created user journeys to understand where services needed to be improved. Clear pathways for promotion It’s possible to apply for a permanent position...
...service design, internal guidance and public-facing information. We meet once a month to consider new additions to the guide. To make it into the style guide, the topic or word...
...UK government has been radically transformed, in particular relating to the relationship with large suppliers. Major changes were implemented to enable departments to take back control of the design, build...
...to represent a person or an organisation do not attempt to log on using another user’s account do not make any commercial endorsement or promotion of any product, service or...
...to consider when pairing designers, and several types of pairing combinations. The symbiotic buddy This is when you take a pair of designers and place them together based on the...
...aim here is to show the team’s ability in delivering cost-effective services in shorter timescales, with a smaller budget. We hope to achieve this by using existing technologies, such as...
...been to help develop the service performance function, looking at ways to measure the success of a service. We need to justify our services through tangible metrics, otherwise we end...
...and in the future. Over the past few years, we’ve been working to improve our ability to design and deliver digital services, and to modernise critical technology infrastructure to help...
...assessors are encouraged to be supportive and approachable. Assessments are not a 1-sided conversation or a test. They’re a chance to share your work with peers and receive feedback. Together,...
...We kicked off the week with an Orientation Event which provided the opportunity for us to get to know each other a little better. We’re an interesting bunch to say...
