Let's change it up: the world of Head of Role
...a Head of Role contributes to change It’s a key position in forming how our profession (all the people aligned to Software Engineering as a career, in my case) and...
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The interviewer in the room
...used to at first, as we naturally want to feel like we're contributing to interactions. Try not to interrupt unless the interviewee has gone way off topic and time is...
I used to dislike my job
...doing? We’re open to further improvements in how we approach digital transformation and would love to get your thoughts, inputs and experience in the Comments section below or via twitter...
How we co-created Business Design Principles for the Home Office
Posted by:
Katy Arnold, Deputy Director for Design and Research and Sara Vincent, Head of Content Design, Posted on:
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Categories:
Design, Service design
...be able to demonstrate what they’re doing to understand their users and how they’ll assess the impact of decisions on them. They should also be able to show how they’re...
Psychological safety for researchers
...but getting up close can also expose you to risks. Most are easy to spot and straightforward to mitigate and there’s already some great advice on how to manage the...
What does a Technical Architect at the Home Office do?
Posted by:
Abimbola Odeyinde, Interim Head of Architecture Profession/ Head of Business Architecture and Shueb Khilji, Lead Enterprise Architect, Posted on:
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Categories:
Development, Technical Architect
...in the corporate world). But all these concerns vanished at interview. The interview was one of the most inviting ones I’ve had in my entire career! The level of engagement...
Discovering the value of access needs research
Posted by:
Aspasia Dellaporta and Chris Lansley, Posted on:
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Categories:
Accessibility, Service design, User research
Chris has worked in UK Visas & Immigration (UKVI) since 2003. Aspasia, a user researcher working on visa applications, invited Chris to observe a research session. Together they went to...
Looking for a career change? Go digital
...a part-time Master’s degree in Human Rights. Eventually I was promoted into Border Force Intelligence as a project support officer in an agile team. Gaining exposure to digital roles through...
Analysing data to identify risks at the UK border
Posted by:
Andy Gregory, Deputy Director, Data Services and Analytics, Posted on:
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Categories:
Data, DDaT Strategy
...how the Home Office is becoming more data-driven in its approach, a principle we commit to in our 2024 DDaT Strategy. An advanced Border Risking and Targeting Capability (BRTC) In...
How I changed careers: from policy work to user research
After working in immigration operations, policy and guidance jobs for 20 years, I started to feel that something was missing in my day-to-day work. When I decided to discover what...