...outcomes for citizens and government. For example, they can access side-by-side support to get online for applications such as citizenship, passports, driver’s licences and birth registrations. Caseworkers say they get...
...that you want answering, otherwise it could be confusing for the participant and difficult for you. Get off to a good start A lot happens at the start of an...
In my role as Deputy Director for Design and Research I’ve been focused mostly on helping the organisation create more user-centred products and services. Recently that changed and I became...
Our Technical Architects are responsible for the design and build of the technical architecture that benefits Home Office teams as well as the services you use. To do that we...
...I’m responsible for the strategic direction of Data Science in Digital, Data and Technology (DDaT). I lead on how we add value to products and on horizon scanning for new...
...to keep citizens safe and the country secure. When we introduced the Home Office 2024 DDaT Strategy 4 years ago, we laid out our intention to become a department of...
...that are easy to use and understand. They’ll prototype these solutions – often in code because interactions are made of code, not mock-ups – to test ideas with users and...
...for short), which provides a way of keeping track of work to improve the directorate, identifying where actions are blocked or stuck, and a way of solving these blockers ....
...for an interviewee describing a particular issue, but those reasons won't be the same for each interviewee. A more accurate interpretation may only be gradually revealed throughout the course of...
...The Immigration Technology portfolio is responsible for designing, building and delivering significant software systems so members of the public and immigration officials can apply for and process immigration applications of...
