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Deciding not to build a new service: why stopping can be the right outcome 

Posted by: , Posted on: - Categories: Service design, User centred design
An image of a user centred design team working together on a service design.

...truly user-centred, evidence-based approach. It puts users first, above delivery timelines or internal pressures, and demonstrates our commitment to achieving value for money. Tips for teams thinking about not proceeding...