How a digital team is helping to resettle Syrian refugees
I’m immensely proud to be working as a researcher on a smart but simple-to-use case-working service for staff at the Home Office. Just over a year ago the then Prime...
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A digital age for all ages
...those whose careers have developed with a less flexible way of working and a more formal dress code. I read an article a while back from a top female CEO...
Launching the Home Office 2030 Digital Strategy
Posted by:
Rob Thompson, Home Office Chief Digital, Data and Technology Officer, Posted on:
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Categories:
DDaT Strategy, Digital strategy, Transformation
...new digital strategy? Technology never stops moving, and we never stop thinking about how we can use it do the very best work we can for the people of the...
Internal service assessments: how we maintain quality
...mandatory for public-facing transactional services, we hold all our internal services to the same standard. This is because our internal users are really important too. If we build great services...
What agile means for the Home Office
I’m Clare Young, Head of Agile Delivery in Home Office Digital. My job involves building and leading the delivery manager community and promoting the use of agile ways of working...
Content designers are here to help
...humble blog post. In the Home Office Digital content design team we often share ideas, advice and suggestions about each other’s work. We wanted to do the same for our...
Three things I learned using future-mapping tools with users
...anything ‘wrong’. But for some it was too much of a leap. One participant managed to avoid touching or interacting with the cards for the whole session. However, this still...
The power of pictures in service design
...train new team members. He later asked for more copies to be printed – both to put up in the office and to use as an engagement tool for other...
Designing for accessibility: an update on our accessibility posters
I wrote a blog post back in September about the accessibility posters we've created at the Home Office called ‘Dos and Don'ts on designing for accessibility' - and I thought...
Doing less by focusing on user needs
...users what they ask for (like easier ways to fill in the current form) what ‘we’, as people in government, want to get them to do (like read and understand...