Creating a list of services
...list is a precursor to knowing things about these services: their size, how much they cost to deliver, how they’re performing in terms of desired outcomes (for users, for policy,...
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Women Returners at the Home Office
...as how to present yourself following a career break (first impressions count!) and how to manage a successful work-life balance. They provided just the right level of support to make...
Designing your design process
...pretty good question to start with. Knowing ‘why’ holds together all your future design decisions. I then move onto learning who the users are and learning about the environment. I...
The Engineering Profession at the Home Office
Posted by:
Imran Mirza, Head of Role, Engineering and Naomi Yemitan, Engineering Community Lead, Posted on:
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Categories:
Engineering, Recruitment
...needed to build, deploy, and operate our infrastructure and applications in the cloud. So that we can continue to grow our in-house engineering capability, we encourage our engineers to support...
Creating common ground with design standards
...Design standards effectively force designers to work in the open. This helps increase quality because patterns have documented research findings - proving they have been used by real users and...
Doing less by focusing on user needs
...service quicker, simpler and cheaper (to use and probably to build too). Another way to put it is that user needs are about getting done only what’s needed. The goal...
The power of pictures in service design
...Secondly, it becomes a useful engagement tool for stakeholders and users. Turning a conceptual map into a visual map A process map is often a great way to engage with...
Good icons should be invisible
...icons, designed to help users sort, organise and adjust information, and quick reference icons, designed to help users identify frequently used objects or links. Using icons We recommend using icons...
Researching and designing assisted digital services for UKVI
...research to decide on the most appropriate support channels to meet the needs of their users understand if any changes need to be made to their current support services to...
Moving towards Continuous Delivery at DDaT
...other areas, we have more work to do. Keeping software deployable requires changes to software architecture, testing, deployment and environments, and these changes take time to make safely. To help...
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