...While many were useful, we were not sure they were essential for our minimum viable product (MVP). To work this out, we agreed to pause and dedicate a day to...
...role they would like to move into we support them in preparing for the move. The IT Operations Profession is evolving to continue delivering value to the Home Office and...
While my team was going through a quiet period on current projects, I decided to run a week-long ‘design sprint’ with a smaller sub team to begin to tackle our...
...If anyone asks for my advice about this route to a career change into digital, data and technology, I tell them it’s a lot of ground work to cover, but...
...the way we recruit We talk about bringing in graduates and interns. We work with universities and schools to find fresh new talent to bring to our workforce. But what...
...they do, try to put in processes to measure these before the service goes live. See it as an opportunity to test hypotheses about user behaviour or service improvements, and...
...in Home Office Digital to better understand the needs of Deaf users. The whole user research and design team has taken part in Deaf awareness training. We learnt just how...
...opportunity to explain how it works. The first thing to say is that recruiting user research participants takes time, so get in touch early if you think you might want...
...the entire United Kingdom - and I’m learning how to use them! What skills do you really need on the scheme? In addition to analytical, communication and digital skills, a...
...diverse skillsets come together, diving deep to understand users, customers, the market and business needs to craft innovative solutions. I see product managers as Avengers, a team of superheroes bringing...
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