Make invitations to beta services better
...the service and a 12 character beta code, such as: DSVN4Z5YEMST Observations It took them three frustrating minutes to enter the beta code correctly. With the consent of the participant,...
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The government’s role in open source
...We mostly code in the open so we’re transparent with the software we develop. This gives us opportunities to re-use the code. For example, if you look at the New...
Cracking the HOF code
I’m a designer and I prototype in code, the kind you put together to test ideas quickly and iterate continuously to meet user needs. Home Office Forms (HOF) is a...
Should content be hardcoded or externalised?
...content out of the code into a separate content file. It involves replacing the content with a ‘token’, which is entered into the code. That token represents the correct words,...
Unlocking the power of data analysis at the Home Office: introducing the Analytics Workbench
Posted by:
Stefan Collymore, Product Manager and Annika Toomer, Product Manager, Posted on:
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Categories:
Continuous improvement, Data
...or re-use code and capability. While this data landscape delivered insights, it challenged integrated ways of working and innovation. We needed a department-wide focus on maintaining high standards of analysis....
Content is crucial, but the right design is essential
...don’t need to see the code. Instead, they enter an employer’s email address and the code is sent directly to the employer with instructions on how to use it. So...
Continuous improvement with quality assurance and testing
...development our test engineers help us check that: code works the way it’s expected to changes to code haven’t broken existing functionality services are protected against security threats Using the...
A content designer's starter guide to agile
...users before going into the code. To avoid such issues it’s important that you keep a close eye on the agile board, so you’re aware of the stories that will...
Passwords are a pain
...that didn’t require users to remember a password. We tried using codes instead of links. Send the user a code, user enters a code to access the website. But we...
Explaining the motivations for accessible design
Posted by:
James Buller and Sue Spevack, Interaction Designer, Posted on:
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Categories:
Accessibility, Design
...or nothing to write accessible code. Good quality code is better to collaborate on, iterate and inherit. And changing code later can cause problems, higher costs and delays. Accessible services...