How a digital team is helping to resettle Syrian refugees
I’m immensely proud to be working as a researcher on a smart but simple-to-use case-working service for staff at the Home Office. Just over a year ago the then Prime...
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A digital age for all ages
...those whose careers have developed with a less flexible way of working and a more formal dress code. I read an article a while back from a top female CEO...
About Home Office Digital
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Home Office Digital, Data and Technology (DDaT) designs, builds and develops services for the rest of the department and for government. Our capability is at the core of Home Office...
What agile means for the Home Office
I’m Clare Young, Head of Agile Delivery in Home Office Digital. My job involves building and leading the delivery manager community and promoting the use of agile ways of working...
Content designers are here to help
...humble blog post. In the Home Office Digital content design team we often share ideas, advice and suggestions about each other’s work. We wanted to do the same for our...
Three things I learned using future-mapping tools with users
...anything ‘wrong’. But for some it was too much of a leap. One participant managed to avoid touching or interacting with the cards for the whole session. However, this still...
What does transformation really mean?
...easier for someone to use improving confidence and accuracy in decision making to give better value for money identifying how services could better meet policy intent creating the right conditions...
The power of pictures in service design
...train new team members. He later asked for more copies to be printed – both to put up in the office and to use as an engagement tool for other...
Designing for accessibility: an update on our accessibility posters
I wrote a blog post back in September about the accessibility posters we've created at the Home Office called ‘Dos and Don'ts on designing for accessibility' - and I thought...
Doing less by focusing on user needs
...users what they ask for (like easier ways to fill in the current form) what ‘we’, as people in government, want to get them to do (like read and understand...