Content designers are here to help
Trouble writing that pesky presentation? Want help wording a research survey? Just ask a content designer. We all have to write content - be it emails, presentations or even the...
Content
Should content be hardcoded or externalised?
...content out of the code into a separate content file. It involves replacing the content with a ‘token’, which is entered into the code. That token represents the correct words,...
The benefits of pair designing
...a formidable design force. The research geek and the visionary Some designers geek out over empirical evidence-based designs. Others prefer to be left alone to develop their ideas. Pairing this...
A content designer's starter guide to agile
...users before going into the code. To avoid such issues it’s important that you keep a close eye on the agile board, so you’re aware of the stories that will...
Crossing the Atlantic: integrating with US Global Entry
...and is still being tested. We’re controlling user volumes through the use of ‘invitation codes’, which are being sent out to selected end users with the help of commercial partners....
User research and design in Home Office Digital
My name is Katy Arnold and I lead a team of designers and researchers at the Home Office. We are part of Home Office Digital and we work on digital projects as part of the transformation of the department.
Simplifying the Immigration Health Surcharge by iterating policy
Policy is at the heart of any government service, but complex policy shouldn't necessarily mean a complex service for users. We're part of the Digital Service team for the Immigration...
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