How a digital team is helping to resettle Syrian refugees
...make matches to accommodation offers and to services in Local Authorities. We reused code from another service, which gave us a head-start. We built the service in an agile way,...
Search results for Ferndale phone number 1-614-647-0039 Electrical service installations
Discovering the value of access needs research
Posted by:
Aspasia Dellaporta and Chris Lansley, Posted on:
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Categories:
Accessibility, Service design, User research
...Chris’ account of the session. Testing the service with a screen reader and voice recognition user When I first encountered the new service, I was struck by how much simpler...
Design ops: how we design Home Office services at scale
Posted by:
Michael Owen and Chris Taylor, Head of User-Centred Design, Posted on:
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Categories:
Design
...services, including the creation of the Service Manual, service assessments and the Digital Service Standard. But we still have work to do to help teams who are designing caseworking and...
Recognising when something's not working
Posted by:
Karwai Pun and Sara Vincent, Head of Content Design, Posted on:
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Categories:
Agile, Content, Design
When you’re designing a digital service, it can be easy to lose sight of the problem you’re trying to solve. This is especially true when your team is up against...
A product-centric approach: the EU Settlement Scheme
...UK. The challenges we faced in delivering the service The successful delivery of the service relied on overcoming complex challenges: a new system for managing applications needed to be ready...
Want a career in tech? Join our graduate Dynamic Development Scheme
Posted by:
Dan Carr, DDS Senior Data Analyst Associate, Posted on:
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Categories:
Graduates, Recruitment
...Carr, Senior Data Scientist and DDS Associate Tell us about your current placement as a Data Analyst in the Data Services and Analytics team Hi I’m Dan! I’m now in...
Good icons should be invisible
...caused issues with both perception and expectation. This was making services harder to use and increasing cognitive load, as seen elsewhere in government services. ‘I need to know more about...
Want to work on digital services at the heart of Government? Applications for the Home Office Digital Career Development Programme are now open
Posted by:
Katrina Murphy, Product Manager, Posted on:
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Categories:
Digital Career Development Programme, Recruitment
...an initial application, in which you may be asked to submit a CV, examples of your work or complete an online test a telephone interview (dependant on number of applications)...
Sharing user-centred design lessons learnt at the Home Office
Posted by:
Chris Taylor, Head of User-Centred Design and Sara Vincent, Head of Content Design, Posted on:
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Categories:
Continuous improvement, User centred design
...Government Digital Service (GDS). They taught us how important it is to bring people together. So when our team was initially formed we established community meetups and they’re still running...
Let's change it up: the world of Head of Role
Let’s get something straight, 6 months ago I knew a bit about the Civil Service (having been a consultant) and pretty much nothing about the Home Office (apart from applying...
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