Researching and designing assisted digital services for UKVI
...research to decide on the most appropriate support channels to meet the needs of their users understand if any changes need to be made to their current support services to...
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Moving stories: using video to explain user research
...government departments to use or edit them. Get in touch and we’ll share the raw video files, with instructions on how to change the contact details. Email me at emily.mahon-ball@digital.homeoffice.gov.uk....
Want to manage exciting tech projects? Join our graduate Dynamic Development Scheme
Posted by:
Prathaphan Sivakumar, DDS Project Support Officer Associate, Posted on:
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Categories:
Graduates, Recruitment
...graduate fast stream but unfortunately didn’t make it through. However, my assessment centre scores were high enough to allow me to join the Direct Appointment Scheme which led to the...
Uncommon people
...opportunity to explore new technology and techniques. To encourage this we don't lock down your machine and restrict your technology choices, our approach is to trust people and to trust...
Trust me, I want to make things easier for you...
...approaching intermediaries and taking the time to visit them several times to explain our approach. We hope to convince them to share their experiences with us so that we can...
Recognising when something's not working
Posted by:
Karwai Pun and Sara Vincent, Head of Content Design, Posted on:
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Categories:
Agile, Content, Design
...While many were useful, we were not sure they were essential for our minimum viable product (MVP). To work this out, we agreed to pause and dedicate a day to...
Calling all graduates - join the Home Office and kick-start your digital and tech career
...the impact forensic science has on the criminal justice system. On a typical day, I meet with different police forces and universities to understand how we can work together to...
How inclusive services help us to deliver effectively
Posted by:
David Caldwell, Head of Accessibility and Digital Inclusion, Posted on:
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Categories:
Accessibility, DDaT Strategy
...across the department to embed accessibility across teams and to develop more detailed action and delivery plans to bring these principles to life. We’ve started a working group of leaders...
Working in Cyber Security at the Home Office
Posted by:
Threat Hunting team, Cyber Security, DDaT, Home Office, Posted on:
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Categories:
cyber security, Recruitment
...to enhance our security position. It’s great to be able to learn from my team regularly and have constructive discussions; it really helps us to build a sense of how...
Deciding not to build a new service: why stopping can be the right outcome
Posted by:
Anne Wicks, Content Designer, Posted on:
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Categories:
Service design, User centred design
...decision we can make is to stop. This post shares how and why UCD teams at the Home Office have advised stakeholders not to move beyond discovery or alpha, and...