Designing with an accessible mindset
...beautifully constructed JavaScript marvel because of simple build problems. Thanks to Home Office Digital’s Mehmet Duran for his help with this post. For more like this follow me on Twitter....
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Creating a common language to describe services
...just one step in a bigger process. We’ve called these sub-services, and examples include: applying for a visa applying for a licence granting or refusing permission revoking someone’s permission Capabilities...
Building success
...an organisation that recognises people for who they are, not what they are or do, and in which everyone has a voice. Opportunity for all – and enabling those who...
Observational research: 5 tips for improving your approach
...we’re trying to solve and how to build a service that will work well for users. I was recently working on a database system that will be used by forces...
Psychological safety for researchers
...to stress, from the catastrophic (for example, grievances and major life changes) to the everyday (for example, sleeping habits and holidays). It then generates a score which indicates your current...
Developing accessible services: ‘It’s a team sport’
Posted by:
Accessibility and Digital Inclusion team, Posted on:
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Categories:
Accessibility, Software engineering
The Home Office Accessibility and Digital Inclusion team. Join us for our upcoming live event on 27 July to hear about career development opportunities for our software engineers and the...
Using ‘cooperative usability testing’ with our expert users
Posted by:
Liam O'Brien and Samantha Dickinson, Posted on:
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Categories:
Continuous improvement, User research
At the Home Office, usability testing is our go-to method for finding out how well a service will work for people. With expert users we need to understand how well...
Debunking 5 product management myths
Posted by:
Megha Jain, Head of Product, Networks and Infrastructure, Posted on:
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Categories:
Delivery, Product
...the solutions to those problems. They do not want every feature under the sun, but they do want their specific issues addressed efficiently. For example, in the Home Office in...
A digital age for all ages
...those whose careers have developed with a less flexible way of working and a more formal dress code. I read an article a while back from a top female CEO...
What user research brings to design
Looking back at my first 4 months as a new designer for Home Office Digital, I can’t believe how much I have learned and how much I‘ve changed as a...
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